Privacy Policy

Grain Love Inc. ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.grainlove.ai and use our AI-powered agricultural profit protection platform (the "Service").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service.

• Provide and maintain the Service, including AI-powered crop hedging advisory.
• Process your account registration and subscription management.
• Deliver market data analysis, yield shield analytics, and field mapping services.
• Communicate with you about your account, updates, and service improvements.
• Generate personalized agricultural recommendations using AI analysis.
• Monitor, analyze, and improve Service performance and user experience.
• Comply with legal obligations and enforce our Terms of Service.
• Detect and prevent fraud, unauthorized access, and security incidents.
• Conduct aggregate analytics and research (without identifying individual users).

We implement comprehensive security measures to protect your information, including:

• Industry-standard encryption (TLS/SSL) for data in transit.
• Encrypted storage for sensitive data at rest.
• Secure password hashing via industry-standard algorithms.
• Regular security audits and vulnerability assessments.
• Access controls limiting data access to authorized personnel only.
• Incident response protocols for potential data breaches.

While we maintain robust security practices, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and recommend using strong, unique passwords for your account.

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy:

• Active Accounts: Information is retained while your account is active and for a reasonable period afterward (typically 30-90 days).
• Farm Data: Your farm data is retained for analytical and regulatory purposes until you request deletion.
• Payment Records: Billing records are retained for 7 years to comply with tax and financial regulations.
• Deleted Accounts: Upon account deletion, personal data is removed within 30 days, except where legally required to retain.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your information, subject to legal retention requirements.
• Portability: Request your data in a structured, commonly used format for transfer to another service.
• Opt-Out: Opt out of marketing communications and certain data processing activities.

To exercise any of these rights, contact us at info@grainlove.ai with your request. We will respond within 30 days.

We use cookies and similar technologies to:

• Maintain your login session and remember preferences.
• Understand how you use the Service to improve functionality.
• Deliver personalized content and recommendations.
• Analyze usage patterns and troubleshoot issues.

Most browsers allow you to refuse cookies or alert you when cookies are being sent. You may disable cookies through your browser settings, though this may limit certain Service functionality.

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete such information and terminate the child's account promptly.

Our Service uses Google Gemini AI to analyze your farm data and generate hedging recommendations. This automated processing:

• Does not make legally binding decisions about your account or eligibility.
• Provides advisory recommendations that you review and approve before implementation.
• May be reviewed by our support team upon request.
• Can be opted out of by requesting manual advisory only (contact support).

Our Service may contain links to third-party websites and services not operated by Grain Love. This Privacy Policy does not apply to external sites, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing information.

Your information may be transferred to, stored in, and processed in the United States and other countries where our service providers operate. By using our Service, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.

California residents have specific rights under the California Consumer Privacy Act (CCPA). You have the right to:

• Know what personal information is collected.
• Delete personal information collected from you.
• Opt-out of the sale or sharing of personal information.
• Non-discrimination for exercising your rights.

To submit a CCPA request, email us at info@grainlove.ai with "CCPA Request" in the subject line.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." Your continued use of the Service after changes become effective constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: